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Questions and Answers

 

How do I request brochures for my group?

To request your fundraising start date and fundraising material, please call or e-mail us with your contact information.

How will sales material arrive?

Sales material will be bulk packed with a sample of an order packer for the order takers. Each order taker's packet includes one collection envelope and several brochures. Checking for accuracy of order totals will expedite order forms and orders should be reviewed by parents and volunteers.

How long will it take for the customers to receive their order?

Delivery time is 3-4 weeks after we receive the orders and payment. Organization representative will be notified of the shipping date. Please allow one week for all orders to arrive to customers after shipping.

Can a customer add other items that your website offers that are not on the brochure?

Yes, however the proceeds from the other items on the website will not be credited to the fundraiser.

What if there is a problem with the customer's order?

We provide a customer letter with all orders that instruct the customer to contact us directly so that we may solve any issue promptly. All products have a money back guarantee.

Is there a prize program offered?

No, instead we offer you a high profit of 40% on personalized products that are not mass-produced.

What if we do not place an order after receiving brochures?

Please return all unused sales material in the postage-paid box provided back to us.

If you have any questions please call at us 1-888-596-8247 or 817-797-2946

 
Click here to request fundraising packet.
Click here to see brochure and sales material.
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